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Service BC
Last updated on February 26, 2025
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Book an appointment with Service BC
Have your BC Services Card account open or BCeID ready.
Contact us
The Service BC Contact Centre can help you find what you need. Representatives are available by phone or email.
Monday through Friday
7:30 am to 5:00 pm Pacific time
(closed on B.C. statutory holidays)
Popular services
Service BC connects you with many services offered by the B.C. provincial government. Get your driver’s licence, health card, B.C. birth certificate, register a business, file a tenancy dispute, and more.
Find an office
Find the nearest Service BC location. Before you go, please check to see if the location provides the service you need. Service availability can vary by office.
Popular services
Expand the sections below to learn more about our services. Most of the links below are in English.
Learn more:
- Submit monthly reports, stubs, and documents with My Self Serve
- Submit a client direct deposit application
- See payment dates
- Get a landlord direct deposit application
Contact:
- To apply for assistance
- To visit an income assistance office
- Call Ministry of Social Development & Poverty Reduction: 1-866-866-0800
Find a driver licensing office to:
- Renew or replace a B.C. driver's licence, BCID, or BC Services Card
- Transfer a driver's licence to B.C. (requires an appointment)
- Get a B.C. driver's abstract
- Change address
- Resolve a vehicle impoundment
Learn more:
- What ID to bring
- How to prove your previous driving experience
- Know about driver's licence classes and types
- How to get your L, your N, and your full-privilege driver's licence
- Prepare for a knowledge test
Contact:
- To book a road test
- Call ICBC: 1-800-950-1498
To create a BC Services Card account (digital ID):
- Set up the mobile app or get your BC Token
- Verify your identity
- Learn more about the BC Services Card account
To create a BCeID:
- A BCeID account provides secure access to online government services
- Complete registration for your BCeID after you've been instructed to go to a Service BC location
- Learn more about BCeID and services
Contact:
- Call Service BC helpdesk: 1-800-663-7867
Provincial government payments
Pay for Motor vehicle tickets:
Make a Revenue Services payment for:
- Ambulance Service fee payments
- BC student loans
- Court fines
- Medical Service Plan/HIBC payments
- Fair PharmaCare plan
- International student health fee
Access eTaxBC to make a payment for:
- Rural property tax
- Provincial sales tax (PST)
- Fuel tax refund for persons with disabilities
Contact:
- Call Service BC: 1-800-663-7867
Landlord and tenant relations
We can help:
- Pay filing fees
- Submit evidence (if unable to complete online)
- How to solve tenancy problems
Contact:
- Call Residential Tenancy Branch: 1-800-665-8779
Hunting and fishing
How to obtain a Fish and Wildlife ID
- Apply online through WILD (you need a Basic or Personal BCeID to access WILD)
- Visit in person at a participating vendor location
How to obtain a hunting licence (B.C. resident and non-resident)
- Apply online through WILD (you need a Basic or Personal BCeID to access WILD)
- Visit in person at FrontCounter BC offices
- Visit in person at a participating vendor location
- Through your guide outfitter or a resident hunter who holds a permit to accompany you
How to obtain a B.C. resident and non-resident Fishing (Angling) Licence
- Apply online at Freshwater Fishing E-Licensing
- Visit in person at a participating vendor location
Contact:
- Call Fish and Wildlife: 1-877-855-3222
Getting married
We can help:
- How to purchase a marriage licence (before your wedding date)
- How to use B.C. Vital Statistics Online Certificate Ordering System (to apply for a marriage certificate after your marriage)
Contact:
- Call Vital Statistics: 1-888-876-1633
Changing my name
Birth services
We can help:
- How to register your child’s birth
- How to access B.C. Vital Statistics Electronic Birth Registration System
- How to apply for a birth certificate using B.C. Vital Statistics Online Certificate Ordering System
- How to make changes to a birth registration
Contact:
- To request a registration package if you cannot register your child online
- To submit all items in person at any Service BC counter, or by mail to the Vital Statistics Agency
Vital Statistics Agency
PO Box 9657 Stn Prov Govt
Victoria, BC V8W 9P3
- Call Vital Statistics: 1-888-876-1633
After a death
We can help:
- What to do when someone dies in British Columbia
- About After a Death checklist (PDF, 3.8 MB)
Contact:
- Call Vital Statistics: 1-888-876-1633
Transport licence applications and renewals:
- How to submit a licence to transport hazardous waste applications
- How to contact via email
Pesticide licence applications and renewals:
- How to submit a pesticide licence application
- How to contact via email
More information and services
Service Canada (EI, Canada Emergency Response Benefit)
Service BC is unable to provide access to or assistance with Service Canada programs.
- You are encouraged to use self-serve options to access Service Canada programs and services online
- Avoid calling Service Canada if your request is not urgent
- If you would like to be contacted by Service Canada, please complete their Service Request Form
Services available in-person
Services available
Services that do not require an in-person visit have been identified as Online.
- Address Change BC – Online
- Affordable Child Care Benefit – Online
- Ambulance Service Fee Payments – Online
- BC Hydro
- Community Crisis Fund – Online
- BC Online (Government Services Online) – Online
- BC Services Card
- Identity Verification – Online
- BC Transplant Registration – Online
- BC Vital Statistics Services – Marriage Licence Issuance in office only;
- BCeID (ID for Online Government Services) – Online
- Cannabis Worker/Associate Attestation
- Commissioner for Taking Affidavits (limited authority)
- Corporate Registry Services
- Court Registry Services – Online
- Elections BC
- Exam Invigilation Services - please call the office to set up an appointment
- Forestry Worker Support Program - Online
- Manufactured Home Searches, Relocation Permits and Initial Registrations - Online
- Medical Services Plan/Health Insurance BC – Online
- Personal Property Lien Searches (Motor Vehicle) and Registrations - Online
- Residential Tenancy Forms and Application Submission – Online
- Rural Property Tax Services
- Water Rental Payments
Find an office
Before you visit:
- Consider accessing your service online
- Make sure the location is open and offers the service you need
- Confirm details such as eligibility, what to bring and cost
Use the search bar below to find an office in your area.
Service BC Mobile Service Centre
The Service BC Mobile Service Centre pilot program supports communities facing barriers to service and in times of disaster, providing essential services when they are needed the most. The goal of these efforts is to provide increased accessibility, more inclusive service, and support reconciliation for those who might not be able to access services otherwise.