Coutts and Cassaundra went above and beyond in all aspects of our services and ceremonies for my husband. We were well cared for and everything was perfect, even the things we didn't think of. All our guests mentioned the wonderful people at Coutts and how warm and comforting it was. We are happy to have chosen Coutts.
Verified Cremation & Funeral Service Customer
December 2024
Cassaundra and Ashley are amazing ladies who helped me get through my mother's passing. They treated my family with such compassion and little details that we wanted added they were quick to help us. Everyone at Coutts was ready to help us anyway they could to make this devastating time survivable. I am so happy that my mother had preplanned her funeral with them. The reception afterwards was just perfect. They kept plates filled, coffee, tea and water was readily available and the price was more than reasonable. Thank you to everyone there for making the visitation and funeral exactly what my mother had envisioned it being.
Verified Burial & Memorial Service Customer
September 2024
Everybody went above and beyond any expectations I had. Made a very difficult time feel more manageable
Verified Cremation & Funeral Service Customer
July 2024
I was impressed with the assistance and care we received, both during the pre-arrangements and after my father passed away. Also the documentation was accurate. I am a stickler for accuracy, and I was pleasantly surprised there were no mistakes. Unlike the experience we had at a different provider of services for a different family member. Our family has used Coutts' services for almost 40 years, and we have never been disappointed.
Verified Cremation Customer
June 2024
Overall very good experience
Verified Cremation Customer
March 2024
Ashley was amazing providing information and responding to questions very quickly (even on a statutory holiday) All staff were friendly and accommodating during visitation and day of service. Light snack after service was excellent and room provided was great at funeral home! The experience at Coutts made a difficult situation easier to go through for the family!
Verified Burial & Memorial Service Customer
March 2024
If you want to ensure your loved ones and family are treated with compassion and one of your own, request Ashley Myers.
Verified Cremation & Funeral Service Customer
February 2024
Coutts funeral home was wonderful and understanding from our first meeting to the last. They helped make the process of losing a loved one a little easier. Thank you to Cassaundra and Melanie
Verified Cremation & Funeral Service Customer
January 2024
My family has used the home going back at least 50 years. There's a reason I continued to use them for the most recent losses. The great care they took and attention to my needs.
Verified Cremation & Funeral Service Customer
January 2024
Our family was very fortunate to be in the hands of the professionals at Coutts as we navigated the funeral process for both parents two years apart. Our experience in each case was exceptional, from first meetings to final arrangements. Our parents had the foresight to both plan and pay for their funeral arrangements in advance which made the process so much easier in our time of grief and emotion. The team at Coutts are true professionals. They are compassionate, capable and caring individuals, always respectful and supportive. We could not recommend them highly enough to do justice to our high regard for them.
Verified Cremation & Funeral Service Customer
December 2023