Albert Shoe Re-Nu
3.5/5
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3.5/5
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    weaver2121
    Par

    I left my boots t...

    I left my boots to be re soled and the female gave me a price of $75. When I returned 3 days later the work wasn't done and the owner (larger male) claimed I had taken advantage of the female and the work done is $95. The male was extremely rude and dismissive. Basically had a shouting argument with me. It may be a surprise to him that the customer asked for a quote and its not their fault if his staff get it wrong. I would avoid this store at all costs.

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    dstaplet
    Par

    Brought my dress ...

    Brought my dress shoes in to have the insides relined. He said he couldn't do it. I took them to Rucallen in West Edmonton Mall and was provided much friendlier service and my shoes will be ready tomorrow. Do not recommend Shoe Renu. Not friendly and not helpful.

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    sylsilver8
    Par

    My shoes are like new

    Today I brought my boots in cause I needed new heel tips and the bottom of the toe part was wearing down, making it more likely to damage the leather on the edges. He fixed up my boots so well, it wasn't messy looking after, it didn't look unnatural and "repaired". He finished up with a polish, filled in a missing piece of leather on the heel, cleaned up the edges of the new sole... Such a good job, that I took off the shoes I was wearing and had him do those too! Both pairs done tonight while I wondered the mall for 15 min. Nice guy, good service, good workmanship - he said he's been doing this for about 30 years. I highly recommend this guy, and I'll be bringing all my shoes here!

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