M. Lube + Pneus
3.5/5
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Localisation
3388 Douglas St, Victoria BC V8Z 3L3
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Évaluations et commentaires - M. Lube + Pneus

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3.5/5
  • Excellent
  • Très bien
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5
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2
1
2
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    howl4944
    Par

    I found the total experience incredible. There had to be about 15 to 18 guys working there and not one standing around doing nothing. Considering it was towards the end of the day the place was very clean with tools all in their place. I really enjoyed watching the show. And yet one of many things stood out, it seemed to me that safety definitely came first in everything they did. They were not only very friendly to the customer but to each other. Thank-you one and all for running such a place.

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    amma9798
    Par

    The guys here are awesome, especially Thai and Caleb and Nick everyone should come and get their oil changed here, they changed my headlight, checked my tires and put on new windshield wipers all while I was in line for my oil change. Especially Thai and Caleb and Nick, thanks guys. Norm H

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    pamb4281
    Par

    I recommended this store to my 80 year old mom as she needed a simple oil change thinking it would be around 60 to 80 dollars. She returned with a 660 dollar bill! I guess they decided she needed a new 200 dollar battery and a lot of other expensive necessities to her car. She said the service people were extremely nice but was not aware of any of the prices. I would recommend the technicians review the prices of things they are recommending to people and stop upselling elderly people

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    eoue1027
    Par

    My experience at Mr.Lube was horrendous. One of the employees who got into my vehicle had broken the arm rest. The employee at fault had admitted to breaking it. I expected to get it sorted with them. Instead I was told by the supervisor that it was my fault and it had to have been faulty before! They were very rude to me and sent me on my way with no reasoning and told me “that’s your own problem”. Absolute worst experience, save your time and money and go somewhere else. Unbelievable.

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    lada7427
    Par

    Went to Mr. Lube for an oil change and my car was damaged. Mr. Lube promised to pay the damages and referred me to a mechanic. I went to the mechanic and he said Mr. Lube was refusing to pay. I went back to Mr. Lube, the manager watched the video of my vehicle being damaged but said that this was not enough evidence for him. I was a repeat customer at Mr. Lube and I am NEVER going back. Due to the lack of integrity, horrible customer service, and damaging vehicle service, I do not recommend

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