I Called to ask about my friends phone which was lost from st Catherine’s Ontario and got told in a very rude manner that they are “five hours away, lady. We don’t serve there!” I was polite about it and kept my cool although I was very insulted that they would speak to potential future customers this way. I would not reccomend this company to anyone due to this. It has left a very sour taste in my mouth about their attitude and unwillingness to investigate.