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After having our work christmas party at biagios i fell in love with this dish. i went again in the summer and was not very pleased. we were 2 of maybe 15 other people in the restaurant so it was a dead night. It took 40 minutes to get out appetizers which weren't presented as nice as they were at the christmas party. and after the appetizers it too another 45 minutes to get our meal which WAS COLD. the waitress came by 2 times only and our water was not refilled. not impressed at all.
When the homemade bread was served in was not hot and steamy and fresh the way it has always been, but cold and quite hard from the previous day. The server said Ooops forgot to check ? Isn’t that her job ? Then came along the Caesar salad which I thought was soup and not a salad as it was swimming in dressing and the lettuce was all wilted and extremely salty. I think that they poured the salt shaker in it. The Stuffed Shells were not served hot ! They were almost cold ! Then the veal sauce was only wine and the button mushrooms indicated in the menu were served as shredded mushrooms and much of the pasta was dry pasta as there was not enough sauce to mix with the pasta in my plate. We have had many meals at Biagio’s the last few years and they were always great but this one was absolutely awful. At the end of our meal, I asked the server if there were any changes in Management and if there was a new Chef, as it was certainly not what we experienced in the past. The server kept asking if there was anything she could do, but we were never offered any suggestions such as paying for the salad or one meal.
Wine is served in 'stemless wine glasses' - very inexpensive juice glasses. Main dishes: beef tenderloin special - overrated, served in bowl - vegetables ended up soaked in wine sauce. Ravioli - ordinary, not hot. Veal tortellini - cold, hard, nothing special. Service: adequate We were seated next to a table of 3 or 4 couples, all with babies. One baby howled most of the evening making conversation almost impossible and what we hoped would be a special evening, a nightmare. Staff made no effort to move guests and when we complained, we were simply told this is a family restaurant. Be warned - it is not advertised as a family restaurant, prices not reflective of family restaurant. Very disappointing evening.
Fabulous food, service, atmosphere. Love this place!
the severvice was ok...the poeple where pretty nice but the food was not good at all.
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